Return & Refund Policy
Thank You For Shopping At Buyfect.com. We Strive To Ensure That Every Customer Is Satisfied With Their Purchase. If You Are Not Entirely Satisfied With Your Purchase, We're Here To Help.
Returns
We Have A 30-day Return Policy, Which Means You Have 30 Days After Receiving Your Item To Request A Return.
To Be Eligible For A Return, Your Item Must Be In The Same Condition That You Received It, Unworn Or Unused, With Tags, And In Its Original Packaging. You’ll Also Need The Receipt Or Proof Of Purchase.
To Start A Return, You Can Contact Us At support@buyfect.com. Please Note That Returns Will Need To Be Sent To The Following Address: No.11/A/2, 8th Lane, Hettimulla, Beruwala, Western, 12070, Sri Lanka.
Refunds
Once Your Return Is Received And Inspected, We Will Send You An Email To Notify You That We Have Received Your Returned Item. We Will Also Notify You Of The Approval Or Rejection Of Your Refund.
If Your Refund Is Approved, It Will Be Processed, And A Credit Will Automatically Be Applied To Your Credit Card Or Original Method Of Payment, Within 3 To 7 Business Days. Please Remember It Can Take Some Time For Your Bank Or Credit Card Company To Process And Post The Refund Too. If More Than 10 Business Days Have Passed Since We’ve Approved Your Return, Please Contact Us At support@buyfect.com.
Late or Missing Refunds
If You Haven’t Received A Refund Yet, First Check Your Bank Account Again.
Then Contact Your Credit Card Company, It May Take Some Time Before Your Refund Is Officially Posted.
Next, Contact Your Bank. There Is Often Some Processing Time Before A Refund Is Posted.
If You’ve Done All Of This And You Still Have Not Received Your Refund Yet, Please Contact Us At support@buyfect.com.
Damages and issues
Please Inspect Your Order Upon Reception And Contact Us Immediately If The Item Is Defective, Damaged Or If You Receive The Wrong Item, So That We Can Evaluate The Issue And Make It Right.
Exchanges
The Fastest Way To Ensure You Get What You Want Is To Return The Item You Have, And Once The Return Is Accepted, Make A Separate Purchase For The New Item. If You Need To Exchange It For The Same Item, Send Us An Email At support@buyfect.com. And Send Your Item To: No.11/a/2, 8th Lane, Hettimulla, Beruwala, Western, 12070, Sri Lanka.
Exceptions / Non-returnable Items
Certain Types Of Items Cannot Be Returned, Like Perishable Goods (Such As Food, Flowers, Or Plants), Custom Products (Such As Special Orders Or Personalized Items), And Personal Care Goods (Such As Beauty Products). We Also Do Not Accept Returns For Hazardous Materials, Flammable Liquids, Or Gases. Please Get In Touch If You Have Questions Or Concerns About Your Specific Item.
Unfortunately, We Cannot Accept Returns On Sale Items Or Gift Cards.
European Union 14 Day Cooling Off Period
Notwithstanding The Above, If The Merchandise Is Being Shipped Into The European Union, You Have The Right To Cancel Or Return Your Order Within 14 Days, For Any Reason And Without A Justification. As Above, Your Item Must Be In The Same Condition That You Received It, Unworn Or Unused, With Tags, And In Its Original Packaging. You’ll Also Need The Receipt Or Proof Of Purchase.
Gifts
If The Item Was Marked As A Gift When Purchased And Shipped Directly To You, You’ll Receive A Gift Credit For The Value Of Your Return. Once The Returned Item Is Received, A Gift Certificate Will Be Mailed To You.
If The Item Wasn’t Marked As A Gift When Purchased, Or The Gift Giver Had The Order Shipped To Themselves To Give To You Later, We Will Send A Refund To The Gift Giver And He Will Find Out About Your Return.
Shipping
To Return Your Product, You Should Mail Your Product To: No.11/a/2, 8th Lane, Hettimulla, Beruwala, Western, 12070, Sri Lanka.
You Will Be Responsible For Paying For Your Own Shipping Costs For Returning Your Item. Shipping Costs Are Non-refundable. If You Receive A Refund, The Cost Of Return Shipping Will Be Deducted From Your Refund.
Depending On Where You Live, The Time It Takes For Your Exchanged Product To Reach You, May Vary.
If You Are Shipping An Item Over $75, You Should Consider Using A Trackable Shipping Service Or Purchasing Shipping Insurance. We Don’t Guarantee That We Will Receive Your Returned Item.
Contact Us
If You Have Any Questions On How To Return Your Item To Us, Contact Us At: support@buyfect.com.
Buyfect.com
No.11/A/2, 8th Lane, Hettimulla, Beruwala, Western, 12070, Sri Lanka.
+94 77 65 46 158
At Buyfect.com We Value Your Satisfaction And Strive To Provide An Enjoyable Shopping Experience. Our Return Policy Is Designed To Be Fair And Accommodating, Ensuring That You Feel Confident When Making A Purchase From Us. If You Have Any Questions Or Concerns Regarding Our Policy, Please Don't Hesitate To Contact Our Customer Service Team. We're Here To Help You Every Step Of The Way.
Thank You For Choosing Buyfect.com!